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Your Library Card Account

Accessing your account
Changing your personal information
Lost library cards
Renewing your library card
Requesting items online
Renewing items online
Access research databases with a current library card

Accessing Your Account

My Account

You may access your library card account while using the online catalog using the My Account login page ( You will be prompted to enter your name and library card number, found under the barcode on your card. Please note that you are accessing a specific port number (2620). If your computer is set up with a firewall, you might have to disable the firewall for that address in order to connect successfully.

A successful login will enable you to view the items you currently have checked out with due dates, overdue items, reserved items waiting to be picked up, outstanding reserve requests, and outstanding late fees. From this page, you may also renew items provided that they are not overdue and no other customers are waiting for the item.

Changing Your Personal Information

You can change your email address under My Account in the Catalog. To update any other personal information, visit your local library. You will be required to show proof of your new address.

Lost library cards

Please report lost or stolen cards immediately to your local library. The lost card will be deactivated and a new card issued to you. There will be a charge of $1.00 for the lost card to borrowers over the age of 14.

Renewing Your Library Card

Most Carnegie Library of Pittsburgh cards expire after two years (the Donor Plus Card expires after one year). To renew an expired card, you must fill out a renewal application and present current photo identification with proof of address at any Carnegie Library of Pittsburgh location. After your information is verified and any fines accrued on that card have been paid, your card will be renewed and may be used to borrow materials.

Requesting Items Online

You may request items within our catalog online! Simply go to our catalog, find a book or other item you would like to request, and click on the "Request" button. You will be asked to enter your name, library card number, and where you would like to pick up your book. More information about requesting items is available in the catalog.

You may request interlibrary loans online by filling out a simple web form. Additional information about requesting items may be found on our Borrowing Policies page.

If you can't find an item in the catalog and you consider it a title that would enhance the collection, you may suggest an item for purchase through the online catalog's suggestion form.

Renewing Items

Items may be renewed in person at your local library, online, or by calling one of the following phone numbers:


Most items may be renewed two times, but material cannot be renewed if it is overdue or if there is a waiting list. Click here to see more information about renewing items.

Access Research Databases with a Current Library Card

You can access electronic resources from home or at your local library. You can even register for a library card online, if you are 18 or older.

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